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A Hyundai Robex 55-7 excavator is parked in the snow. - Viqan Replacement Tracks & Undercarriage Parts for Heavy Equipment
A Hyundai Robex 55-7 excavator is parked in the snow. - Viqan Replacement Tracks & Undercarriage Parts for Heavy Equipment

Hyundai Robex 55-7 Steel Tracks

In Mechanic Falls, Maine, a customer struggled to obtain information about replacement tracks for his Hyundai Robex 55-7 from the local dealer. He reached out to VIQAN, 3200 miles away, for assistance.

The urgency of the situation was clear, as downtime for machinery equates to financial loss. It was crucial to swiftly determine the specific undercarriage dimensions to minimize the excavator’s downtime.

Fortunately, we were quick to figure it out, pull the trigger and ship the correct steel tracks and four days later he had his excavator up and running again and we had a satisfied new customer.